Legal

Privacy Policy

Version
Last update: 25 August 2021

1. Introduction

Team Space Europe SRL (“TSpace”) respects your privacy. TSpace wants you to understand the type of information which is collected, what TSpace does with the information, and the safeguards that TSpace has in place to protect the information.

Before you submit any information to TSpace via this Website, Web Applications or Mobile Applications (referred as Apps), TSpace strongly suggests that you read this Policy to understand how TSpace uses the information which you provide.

TSpace collect, process and use personal data from you to improve the usability, effectiveness and security of our Website / Apps and thus provide you with the best experience. We also collect, process and use the information you send via contact forms or emails to process requests for information or business inquiries, evaluate job applications, register visitors to events, training sessions or contests, and for other purposes you might have. When you submit your information, you consent to TSpace using such information as described herein.

Your use of this Website / Apps indicates your acceptance of this Policy and the collection and use of your information in accordance with this Policy as well as the Terms of Use. If you do not agree with this Policy and the Terms of Use, please do not use this Website / Apps.

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws and data protection regulations is:

Team Space Europe SRL
Reconstructiei-Str. 2A, 550129 Sibiu, Romania
Email: privacy[at]tspace.eu

The data protection:
Email: dpo[at]tspace.eu

Any data subject may contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

2. Amendments

TSpace will post online any changes to its Privacy Policy. You can determine the date of the last change by noting the effective date of these documents. Your continued access to and usage of the Website, or use of the Services, Content, or Software contained therein, signifies your agreement to any such modifications to the Privacy Policy and Terms of Use. We encourage you to periodically review the Privacy Policy. You may at any time print, download and/or store a copy of the Privacy Policy.

3. General Information About Data Processing

3.1. Personally Identifiable Information

“Personally Identifiable Information” is information about you, such as name, address, e-mail address, user name, etc. Providing personally identifiable information indicates your consent to the collection and use of your personally identifiable information as described in this Policy.

When you provide data via this Website / Apps or directly via email or phone, we collect, process and use only the personal data you send, and the necessary information we need to communicate with you on your inquiries or applications via this Website / Apps.

When you access Website / Apps we may collect information and may process the following data (potential PII data):

  • IP address, browser (type, version, language), operating system, Internet service provider, the date and time of access to our Website / Apps, Files accessed on our Website / Apps, the Website from which the user reached our Website, Websites that the user accesses via our Website.
3.2. Collection and Use of Personally Identifiable Information

TSpace does not collect personally identifiable information without your authorization. Any personally identifiable information you provide is voluntary and is solely used to help fulfill a request you make using the Services, Content, Software or Apps through the use or access of this Website / Apps. Examples of personally identifiable information include your account information such as your name, address, telephone number, etc. (which you provide when registering with the Website / Apps) and any other information which may be linked to your account. TSpace will not sell, rent, or share with any third party or individual your personally identifiable information except as necessary to help fulfill a request you have made using the Services, Content, Software or Apps through the use or access of this Website / Apps (e.g., sending or otherwise transmitting to you the requested information or custom-tailoring your Website / Apps experience based upon your preferences). However, TSpace reserves the right to disclose your personally identifiable information as required by law or as permitted by law when TSpace, in good faith, deems it necessary to protect its rights and/or to comply with a judicial proceeding, court order, or legal process. Data and log files are stored on the basis of Art. 6(1)(f) GDPR.

3.3. Collection and Use of Non-Personally Identifiable Information

TSpace collects non-personally identifiable information about your visit to the TSpace Website / Apps. This information may include the Uniform Resource Locator (URL) that you just came from (whether this URL is on this Website / Apps or not), which URL you next go to (whether this URL is on this Website / Apps or not), what browser you are using, and your IP address. This information is primarily used by TSpace to analyze web traffic and to improve the functionality and content of the Website and does not contain any personally identifiable information which may belong to you or any other individual. However, TSpace reserves the right to disclose this information as required or as permitted by law when TSpace, in good faith, deems it necessary to protect its rights and/or to comply with a judicial proceeding, court order, or legal process.

3.4. Protection of Your Information

TSpace exercises great care in protecting your personally identifiable information such as, but not limited to, your user registration, user login, user sessions, and electronic communications to and from TSpace. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and Website / Apps monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while TSpace strives to protect your personally identifiable information, TSpace is not able to ensure or warrant the security of any information you transmit to or from the Website / Apps.

Internally, TSpace restricts access to your personally identifiable information to those who require access in order to provide services in connection your requests or inquiries that you have provided via the Website / Apps.

3.5. Deleting Your Data

If your data are no longer required for the purposes detailed in this document or in your request, it will be removed. Completed tasks will remain stored and will be marked “Completed” in the database. If you delete your account, we will also delete all (except Retention periods to tax and commercial law) data completely from your account. Data you have entered in lists belonging to third parties will remain in existence as these are part of third-party accounts. If data has to be retained for statutory reasons, it will be blocked, and it will then no longer be available for any further use.

If personal data is stored in log files, it will be erased after thirty days at the latest. Further storage is possible if the IP addresses of the respective users are erased or anonymized, so that it is not possible to associate the IP address with the requesting client (account).

Retention periods pursuant to tax and commercial law: These are, according to Romanian Fiscal Code, a full ten years for accounting documents and a full six years for business documents.

4. Software as a Service

You may use TSpace as Software-as-a-Service in the cloud. You can create an TSpace entity via our Website / Apps. In order to create an account, we need your first and last name as well as your e-mail address. In the context of booking and contract billing, the following personal data are collected and processed:

  • Contract holder,
  • Contract data,
  • Billing data,
  • Billing address,
  • Email address for sending the invoice,
  • VAT ID,
  • Payment method.

This data is only used to create the user account and to send notification e-mails from the Apps. This also applies to creating an account on the TSpace community platform.

We offer our cloud customers a contract data processing agreement (DPA), which governs our data protection and security obligations in relation to our customers in accordance with Art. 28 GDPR. Please download the TSpace Contract Data Processing Agreement (DPA) and send a signed copy to privacy[at]tspace.eu.

Alternatively, for some Apps you can log in using your Google account. Google’s privacy policy may be found here (https://policies.google.com/privacy).

5. Contact Form and Contacting Us by E-mail

You can contact us for different reasons:

  • General enquire
  • Business contract: create account, payments, support or other contract relating topics
  • Apply for job
  • Register for an event, training or contest

Our Website / Apps includes a contact form that may be used to contact us electronically. Alternatively, you may contact us via the e-mail address provided for this purpose. The legal basis for the processing of data is Art. 6(1)(a) GDPR if the user has given their consent. If personal data is transmitted in the context of sending an e-mail, Art. 6(1)(f) GDPR provides the legal basis.

If a user makes use of this option, the data entered in the input screen will be transmitted to us and stored:

  • Provided full name, email address and phone number,
  • Provided affiliation – the name of the organization you are part of,
  • Number of employees (voluntary),
  • Text entered by the user in the text box (voluntary) – The reason for your inquiry,
  • The source of your visit – how you found us (voluntary)

In addition, the following data is stored when the message is sent:

  • The originating IP address
  • Date and time the message was sent.

In advance of data processing, we obtain the user’s consent as part of the sending process. In this case, we store the user’s personal data that is transmitted along with the e-mail. If the intent of the e-mail is to conclude a contract, then Art. 6(1)(b) GDPR provides an additional legal basis for processing the data. The data will only be used to process your contact enquiry and the subsequent communication. The data will not be disclosed to third parties in this context. When you submit and inquiry via the contact form(s) or e-email, you also consent to having TSpace representatives contact you via email or phone.

To protect your enquiries via the contact form, we use the reCAPTCHA service provided by Google Inc. (Google). The prompt helps to discern whether the input is made by a person or via automated machine processing. This service involves sending Google the IP address and any other data required by Google for the reCAPTCHA service. For this purpose, your IP address will be transmitted to Google and used there. However, if IP anonymization is activated on this website, your IP address will first be shortened by Google within member states of the European Union or in other contracting parties of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. Google will use this information to evaluate your use of this service on behalf of the operator of this website. The IP address transmitted by your browser as part of reCAPTCHA is not associated with other Google data. This data is subject to the Google Inc. privacy policy. For more information about Google’s privacy policy, please visit: https://www.google.com/intl/de/policies/privacy/.

The user can withdraw their consent to the processing of personal data at any time. A user who has contacted us by e-mail can object at any time to the retention of their personal data. In such cases, the contact enquiry will not be processed, and it will not be possible to continue the respective conversation. All personal data retained when establishing contact with us will be erased in such cases.

5.1. Apply for a Job

If you apply for a job position through “Contact form and contacting us by e-mail”, you consent to having TSpace collect, process and use the following data:

  • Provided name, email address and phone number,
  • Provided city of residence,
  • Provided technology stack of interest,
  • The source of your visit – how you found us,
  • A message you willingly and knowingly send to us,
  • Provided CV.

When you apply for a job position through our Website / Apps, you also consent to having TSpace representatives contact you via email or phone. TSpace will be storing your personal data for up to 10 years, ensuring adequate data protection and security for your personal data through this entire period.

5.2. Register For An Event, Training Or Contest

If you register or apply for an event, training or contest though “Contact form and contacting us by e-mail”, you consent to having TSpace collect, process personal data. This data might include but is not limited to:

  • Provided name, email address and phone number,
  • Provided city of residence,
  • Provided years of experience in a field,
  • The technology stack of interest,
  • The source of your visit – how you found us,
  • The reason of your inquiry,
  • Provided affiliation – the name of the organization/institution/association you are part of,
  • A message you willingly and knowingly send to us,
  • Provided CV.

When you register or apply for an event, training or contest though our Website / Apps, you also consent to having TSpace representatives contact you via email or phone.

6. My Account, Data Entered By Users

You can use the TSpace Website / Apps both with and without registering. In order to make use of all its advantages, you have to register. To do this, you must enter your email address and select a password. Alternatively, for some Apps you can log in using your social account i.e. Google account. Please follow the “Use of Social Media” bellow information for the privacy policy.

We require these data in order to guarantee that you are able to make full use of our entire offer. We need these and possibly other data not least in order to respond to your wishes, questions and criticism.

Depending on the Website / Apps functionalities you can access an option – My Account – which will allow you to customize your personal account. For example, you will be able to add a photo, choose a username and set up a connection to your Facebook user account. You will not be obliged to customize your personal account; this will be entirely voluntary (optional).

Where TSpace Website / Apps is used solely offline, the data you enter will be stored locally on your storage medium. In such a case, we will not be able to access these data.

If you use TSpace Website / Apps in combination with a registered account, all data and activities entered may be integrated into a database. The purpose of this database is to allow you to use TSpace Website / Apps at various different levels and call up your data anywhere and at any time. Data is transmitted to the respective terminal using SSL encryption so that your data is transmitted securely.

You have the option of withdrawing your processing consent and deleting your personal data at any time by clicking the “delete” buttons in the My Account section. We keep your personal information contained in the My Account section as long as you have your account. Please note that the general retention periods apply to all personal data we collect to conclude a contract with you or to perform that contract or because we have a legal obligation to process them.

7. Use of Social Media

We incorporate social media plug-ins from social networks Facebook, Google+, Twitter, YouTube, LinkedIn and Pinterest on our website. They establish a connection to the respective service provider. Data concerning the user’s browser behavior is transmitted in this context. When users click on one of the plug-ins, potential personal data (user’s IP address and the web address (URL) of the page currently being viewed by the user, including time and location) is transferred to the respective service provider and processed there. Additional information on data processing can be found in the privacy policies of the respective service providers:

  • Facebook: https://facebook.com/policy.php
  • Google+: https://policies.google.com/privacy
  • Twitter: https://twitter.com/de/privacy#update
  • Pinterest: https://policy.pinterest.com/de/privacy-policy
  • LinkedIn: https://www.linkedin.com/legal/privacy-policy

Users who are members of the social networks referred to above who do not wish user data to be collected by the respective social network via our website, must log out of their respective social media account before visiting our website.

We make You-Tube videos available on our website. They are embedded in our website by integrating the URL with iframes in extended data protection mode. As a result, the domain will be replaced by the official YouTube nocookie domain. According to current information provided by YouTube, information about visitors to the website is only stored if they play the video, but not if they simply access a webpage in which a video is integrated. Additional information about YouTube’s collection and use of data, and rights for protecting user privacy, can be found in the relevant privacy policy https://policies.google.com/privacy.

8. Web Analytics

TSpace uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable you to analyses your use of TSpace Website / Apps. The information generated by the cookie on your use of Website / Apps (including your abbreviated IP address) is transmitted to a Google server in the USA and are stored there. Google will use this information to assess your use of Website / Apps, to compile reports on the activities for us and to provide more services connected with use of Website / Apps and the Internet. It is also possible that Google may transmit this information to third parties if this is prescribed by law or if third parties process this information on behalf of Google.

You can deactivate Google Analytics by means of a browser add-on if you do not want Website / Apps analysis. You can download this here: http://tools.google.com/dlpage/gaoptout.

Data processing is performed in this context on the basis of Art. 6(1)(a) GDPR.

9. Use Of Cookies (Or Other Functionally Equivalent Technology) In The Collection Of Personally And Non-Personally Identifiable Information

Certain features of the Website / Apps are only available through the use of cookies or functionally equivalent technology (collectively referred to as “cookies”). For example, cookies help reduce the number of times you need to enter in certain information while using the Website / Apps. The legal basis for processing personal data using cookies is Art. 6(1)(f) GDPR.

This data might include and is not limited to:

  • Language settings (website)
  • Session cookie – required for registration
  • GA/GTM Cookies

Cookies can also assist in providing you with Content and Services that are targeted to your particular interests or preferences. Cookies also enable TSpace to collect information about your Website / Apps visit (as discussed above). Cookies are stored on your local machine, not on the Website’s / Apps server. You are always free to decline cookies if your browser has this functionality, although if you do so, you may not be able to use certain features on the Website / Apps which are dependent on the information which those cookies collect, and you may be required to re-enter certain information more frequently during a session. If you do not want TSpace to collect the information about your Website / Apps visit, please set your browser to reject these cookies.

10. Newsletter

TSpace provides a newsletter service free of charge. We use the newsletter to inform you about new products / services and send you general information about TSpace. We need your email address in order to send you the newsletter. You can enter your email address on TSpace Website / Apps. We will store and use your email address solely to send you the newsletter.

Of course, you can unsubscribe the newsletter at any time. Every newsletter contains the information on how you can unsubscribe the newsletter with effect for the future.

11. Your Rights

In accordance with the European Union legislation concerning the collection and processing of personal data, you have the following rights:

  • To request us to rectify or erase your personal data or restrict our processing of your personal data or object to such processing.
  • To request from TSpace copies of your personal data undergoing processing. We must provide the first copy for free, while for any further copies you request we may charge a reasonable fee based on administrative costs. If you make the request by electronic means and unless you request otherwise, we shall provide the information in a commonly used electronic form.
  • To not be the subject of a decision based exclusively on automatic data processing.
  • To not have your personal data transferred to third party countries.
  • To obtain from TSpace restriction of processing where one of the following applies:
    • you contest the accuracy of the personal data we processed, for a period that would enable us to verify the accuracy of your personal data;
    • the processing is unlawful, and you oppose the erasure of your personal data and request the restriction of its use instead;
    • TSpace no longer needs your personal data for the purposes of the processing, but you require us to keep it for the establishment, exercise or defense of legal claims.

In short, you can ask us to share with you, adjust, delete or keep the information we have about you for up to 10 years.
We may need to request specific information to confirm your identity and to ensure your right of access to information (or to exercise your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who is not entitled to receive them.

You can withdraw at any time your consent to have your personal information processed and stored by TSpace by sending us a consent withdrawal at our address presented at beginning of this document.

12. Accessing, correcting, and updating your information

You may at any time request access to the personally identifiable information that TSpace has collected about you and you may request corrections or updates to that information. TSpace will make reasonable efforts to respond promptly to all such requests but reserves the right to limit such requests.

13. Additional Information

This Policy only applies to information collected by TSpace. Any information you provide to, or that is collected by, third-party websites may be subject to the privacy policies of those websites, if any. TSpace encourages you to read any such privacy policies of any third-party websites you visit. It is the sole responsibility of such third parties to adhere to any applicable restrictions on the disclosure of your personally identifiable information. TSpace, its directors, officers, employees, agents, service providers and representatives shall not be liable for wrongful use or disclosure of your personally identifiable information by any such third party.

14. Your Consent

By using the Website / Apps, you agree with these terms. Whenever you submit information via the Website / Apps, you must consent to the collection and use of that information in accordance with this Privacy Policy.