Marketplace Administration

Marketplace: Enabling Suppliers

As a Marketplace Administrator, you can enable suppliers to list their products or services on the tSpace Marketplace. Enabling a supplier allows them to become a Marketplace Supplier, making their offerings accessible to users browsing the Marketplace.

Accessing the Marketplace Supplier Option

  1. Navigate to the CRM Module
    In the CRM module, go to Contacts to access the list of suppliers.
  2. Select a Supplier
    Choose the supplier you want to enable. Open their profile to access the available settings.

    1. Enable Supplier as a Marketplace Supplier
      In the supplier’s profile, locate the Add to Marketplace button in the top-right corner.

Action: Click on the Add to Marketplace button to enable the supplier.

      1. Once enabled, the button changes to a green Marketplace button, indicating the supplier is now active on the Marketplace.

  1. Verification
    After enabling, verify that the supplier’s profile includes the green Marketplace button, confirming their status as an active Marketplace Supplier.

Troubleshooting

  • If you do not see the Add to Marketplace option, ensure you have the necessary permissions as a Marketplace Administrator.
  • For further assistance, contact support or refer to the user guide on permissions and roles.

 

Marketplace: Review Process for Marketplace Administrators

As a Marketplace Administrator, you are responsible for reviewing and approving supplier product submissions. Below are the steps involved in the review process, including screen descriptions to guide you.

Step 1: Notification of New Product Submission

  1. Email Notification
    When a supplier submits a product for review, Marketplace Administrators receive an email notification informing them of the new submission.

Step 2: Accessing Pending Products

  1. Pending Product List
    Log into Team Space, and navigate to the Marketplace Here, you will find a list of all products pending review under the Product Review tab.

Step 3: Reviewing a Product

  1. Open Product for Review
    Click on a product from the pending list to open its details page and view the information provided by the supplier. This includes product descriptions, media, and any files uploaded.

  1. Assigning the Review
    To start the review process, one Marketplace Administrator must assign the product to themselves. Click Assign to Me to take ownership of the review.

Step 4: Approving or Rejecting the Product

  1. Approve or Reject
    After thoroughly reviewing the product details, you have the option to either Approve or Reject the product.

    1. Approve: The product will be published on the Marketplace.
    2. Reject: If the product does not meet the standards, click Reject. A message will automatically be sent to the supplier with feedback. The supplier can make corrections and resubmit the product for review.

Step 5: Published Product

Once approved, the product will appear on the public Marketplace, accessible to all users.

This structured review process ensures that only high-quality products are made available on the Marketplace.

 

Modified: 8th Oct 2024 @ 1:56 pm